Digital is now: Driving sustainable 'zero-based' operations in European banking
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About the event
How digital are you?
The holy grail of ‘zero-based’ operations is now a key objective for Europe’s largest banks. In an ever-evolving digital landscape, incumbent banks aim to keep pace and embrace smart data management and resilient future systems. With core banking operations at the very centre of a complete digital transformation, how ready are incumbent banks to serve their customers?
As banks strive for technology-enabled customer journeys and end-to-end digital capabilities, workforces and legacy operations must shift accordingly. Remote working has triggered a European cultural shift and the challenges of stepping up to the digital mark cannot be ignored. As the spotlight falls on sustainability, what are the challenges holding back the operational models of the future?
Hosted by The Banker and in partnership with Accenture, this webinar is shaped by an in-depth European* Banking Operations survey conducted earlier this autumn on core banking systems and adoption of end-to-end digital capabilities: the European lens of Accenture's Global Fast-track to future-ready banking research. The discussion will highlight some of the most interesting findings voiced by the COO participants. Join this discussion with other operational leaders as we explore adoption of advanced technologies, digitally enabled customer journeys and more.
* Belgium, Denmark, Finland, France, Germany, Italy, The Netherlands, Poland, Spain, Sweden, Switzerland, UK.
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