2:00pm - 2:45pm Managing Up and Out
Wednesday May 3 - Room 101 - First Floor
While the business and users are much more technically savvy than in the past, how do you ensure the business understands the value of IT and the needs without being technical? Between IT’s various buzzwords, security issues, and rapid change, business eyes often glass over when IT tries to explain the current situations. How do you communicate with the business to provide them the right level of detail and understanding? How do you assess your effectiveness at communication with the business? What is the one thing that IT should stop doing in communication with the business? Our panelists will provide insights into how to speak business instead of technology to help the business benefit from the technology.