9:20am - 10:30am Reducing Socio-Economic Barriers to Care for Vulnerable Populations
Friday Nov 17 - Santa Anita C
Financial concerns create barriers to health care access and often go unnoticed or insufficiently supported. Non-clinical Navigators screen patients for unmet social needs, can connect patients with the information they need and increase the care team's skills around resource needs and cost concerns. Navigators can address patients' needs for cost estimation, community resources, financial assistance, benefit coordination, and external resources. By brokering a patient-centered prioritization of needs, Navigators increase patient satisfaction and decrease provider stress.