Megan Caywood, the chief platform officer for the UK's online-only Starling Bank, who has delivered a range of major customer experience improvements for the current account. Over the past 3 years, Starling has built a bank from scratch, gained their full banking licence and launched publicly in spring 2017, and is aiming to deliver the world's best current account via mobile. Starling enables customers to setup a current account in just minutes from their mobile, and has streamlined the entire banking experiences - from making payments to switching accounts - but this was just the beginning. Starling aims to help customers to live healthier financial lives, and in that pursuit now also provides customers with insights to their spending, enables user to easily add Apple Pay from within the app with the tap of a button, and is building a Marketplace in the to enable customers to easily search and access the best financial products and services from across the market, all from within the Starling app. They are also known for pushing the boundaries of technology to use machine learning and location intelligence to deliver superior security and excellent customer experiences.