An IT management professional, a self-starter and a team player, with expertise in: • Project, program, and delivery management in large enterprise and Telco; • Planning infrastructure, system, and end-to-end application monitoring solution • In-house, cloud, and hybrid infrastructure monitoring & management; • Service Management and CIO dashboard development; • Turning product opportunities into greater sticky solutions; • Curious, Customer driven, and a supportive team player; • Experience in consultative solution sales; • Staff management / Account management at VP and C-level; • Telco, Trading, Banking, Oil, Retail, Manufacturing verticals; • Experience with ITIL adoption and strong believer in it takes People, Process, Partners, and Tools to solve problems. Graduate of a top ten engineering school; recipient of a National Science Foundation fellowship. Specialties: PMP, ITIL V3, NetScout, CA Spectrum Professional certifications with. Proficient in HP Software, Compuware, Quest, and CA Service Assurance families of tools. Trained in Managerial Accounting, Organizational Research, and Consultative Skills.