Highlighted below are some of our most frequently asked
questions for Convention 2019!
What time should I arrive?
The Youngevity 2019 Convention runs from Thursday, September 19 through Saturday, September 21. Please plan to be there early Thursday morning and stay through Saturday night so you don’t miss out on any of the fun!
NOTE: There is a chance that pre and post events will be added to the agenda. Please plan accordingly.
How does parking work this year?
The self-parking lot at the Hyatt has been discounted by $10 over our official program dates. Please take the white ticket upon entering. When you exit you will insert a green “chaser” ticket which will reflect the $10 discount. A stack of green “chaser” tickets will available at the Youngevity Registration Desk located in the Hall A Lobby of the Convention Center starting on Wednesday at 3:00pm.
When is the Be The Change outreach happening and what’s planned?
The Be The Change 5K will take place on Saturday, September 21st at 3:30PM at Spanish Landing in downtown San Diego! Get more information by visiting our official race site: bethechange5k.com
Will meals be provided?
Good news - Youngevity will be hosting a full breakfast at the Manchester Grand Hyatt on Friday morning. All Convention Attendees are welcome to attend. All other meals are "on your own". We have provided ample time between activities for all attendees to enjoy their meals. There are numerous options within walking distance of the hotel in downtown San Diego and 7 restaurants onsite at the Manchester Grand Hyatt hotel.
How can I book my hotel?
Booking your hotel is easy - Just click here to get started!
What is our group rate?
The group rate is $249+tax/night for double occupancy, $259 for triple occupancy, and $269 for quadruple occupancy. This is a very favorable rate for San Diego.
Where is the event taking place?
The event will be held at the San Diego Convention Center. Our room block will be adjacent to the Convention Center at the Manchester Grand Hyatt hotel. Due to walking distance and proximity, we highly suggest you book your room at that hotel. You can make your reservation by clicking here.
To save cost, I want to share a room with my team. Can multiple people stay in one room?
Yes! As part of our negotiated rates, you’re allowed to have up to four adults in one room. The rates vary depending on the number of guests in your room, $249+tax/night for single or double occupancy, $259+tax/night for triple occupancy or $269+tax/night for quadruple occupancy.
This does not include children under 18 – they are free.
I’m trying to book my hotel room and the hotel is showing sold out, are we sold out?
We have plenty of rooms in our room block still available for our Convention. You may also be looking to come in a little early or stay a little later. We will ensure the hotel gets you taken care of, just email events@youngevity.com the dates you are looking to book and we will get you in touch with hotel reservations.
What is the hotel deposit and cancellation policy?
You will be required to provide a credit card to guarantee your reservation. This card will not be charged at the time the reservation is made, it is simply to hold your room. Cancellations made within 72 hours of arrival will be charged one night’s room and tax. Once checked in, any reservation that departs prior to the scheduled departure date will be subject to one night’s room and tax. Please reconfirm your departure date with the hotel when you check-in. If you simply do not show for your reservation, you will be charged one night’s room and tax.
What is the last date I have to make my hotel reservation?
The hotel will guarantee our special group rates through Sunday, August 25th, 2019. Please book your hotel room by this date to guarantee our negotiated rates.
Can I transfer my ticket?
Yes, within the Bizzabo platform you are able to easily transfer your ticket to someone else free of charge. You don’t even have to contact Youngevity – it’s all easily accessible on the app on desktop mode of Bizzabo. Just login with your email address and click “transfer ticket” for each ticket you’d like to move.
Please note: Any transfer made after our recognition deadline will not be able to participate in any rank-up award events. If you are planning to transfer tickets, please do so earlier in the year so everyone has the full Convention experience!
When is the Recognition deadline for Convention?
The recognition deadline for the 2019 Convention is as follows:
Circle of Honor Recognition deadline – July 31, 2019
Rank Up Recognition deadline – July 31, 2019
Please purchase your ticket before these deadlines if you wish to be recognized for your achievements at the 2019 Convention.
Can I get a refund on my ticket?
Yes! Life happens, and we get it. We’ve extended our 100% full refund policy through April 30, 2019. After that you can still request a refund but all refunds starting May 1st through August 31st, 2019 will be subject to a $25 cancellation fee. Please contact mhooper@youngevity.com with any refund questions or requests.
Please note: After 8/31, no refunds will be accepted. You will still be able to transfer your ticket, so that option is available to you.
Will there be office tours of Youngevity Corporate available during Convention week?
Yes, we’ll be offering our normal tours on Monday & Tuesday the week of Convention and the week after from 9:00AM – 4:00PM. You can email our Qualifications department at Qualifications@youngevity.com to sign-up and reserve your spot.
What other questions do you have?
Let us know by emailing events@youngevity.com!