About Putting Care at the Center
Putting Care at the Center 2019 is the fourth annual conference of the National Center for Complex Health and Social Needs and will be taking place in Memphis, Tennessee. This year the conference will be co-hosted with Regional One Health.
Putting Care at the Center is an opportunity for innovators and advocates for healthcare delivery reform from across the country, both pioneers and newcomers, to meet, network, and create a shared agenda for the emerging field of complex care.
For the latest updates on Putting Care at the Center 2019, sign up for our newsletter, and follow along on Twitter using the hashtag #CenteringCare19.
What is complex care?
Complex care focuses on individuals with complex health and social needs, who experience combinations of medical, behavioral health, and social challenges that result in extreme patterns of healthcare utilization and cost. They repeatedly cycle through multiple healthcare, social service, and other systems but do not derive lasting benefit from those interactions.
There’s a growing recognition—coinciding with efforts to reform how we pay for care—that to see different results we must deliver care differently. Care must be flexible, interdisciplinary, and centered on the needs, goals, and circumstances of the individual.
Complex care seeks to coordinate better care for these individuals while reshaping ecosystems of services and healthcare. By better addressing complex needs, complex care can reduce unnecessary spending in both healthcare and social services sectors.
Complex care is person-centered, equitable, cross-sector, team-based, and data-driven. It is designed in partnership with consumers and communities, transcends traditional boundaries, and is financed and delivered in new and more integrated ways.
What is the National Center For Complex Health and Social Needs?
The National Center for Complex Health and Social Needs was launched in 2016 as an initiative of the Camden Coalition of Healthcare Providers. The Camden Coalition is nonprofit organization working in Camden, NJ to innovate and test person-centered healthcare delivery models to improve patient outcomes and reduce the cost of their care. The Camden Coalition launched the National Center in order to provide a professional home for individuals, programs, and organizations across the country working to improve care for people with complex health and social needs.
The National Center is catalyzing the emerging field of complex care by inspiring, connecting, and supporting an evolving community of complex care practitioners and leaders, including providers, healthcare systems, social service organizations, and individuals with lived experience who are working to develop equitable, person-centered, relationship based ecosystems of care. We also engage and collaborate with payers, funders, researchers, and policymakers to build the knowledge base and payment environment required for complex care to spread to communities throughout the nation.
The National Center's founding sponsors are the Atlantic Philanthropies, the Robert Wood Johnson Foundation, and AARP.
National Center Advisory Committee
Melanie Bella, Cityblock
Louis Bezich, Cooper University Hospital
Jay Bhatt, American Hospital Association (AHA)
Jeffrey Brenner, UnitedHealthcare
Martha Chavis, Camden AHEC
Jennie Chin-Hansen, National PACE Association
O’Nesha Cochran, Bridges to Change
LaKeesha Dumas, Multnomah County Mental Health and Addictions Services Division
Andrew Ellner, Harvard Medical School
Timothy Farrell, Univerity of Utah
Robyn Golden, Rush University
Wendolyn Gozansky, Kaiser Permanente
Joan Gray, Virtua Health System
Sandra Wilkniss, National Governors Association (NGA)
Michelle Wong, Kaiser Permanente
Allison Hamblin, Center for Health Care Strategies
Dennis Heaphy, Disability Policy Consortium
Sinsi Hernández-Cancio, Families USA
James Hickman, Center for Youth Wellness
Ann Hwang, Community Catalyst
Frederick Isasi, Families USA
Evelyn Liebman, AARP
Cindy Mann, Manatt, Phelps, and Phillips LLP
Kedar Mate, Institute for Healthcare Improvement
Andrew Morris-Singer, Primary Care Progress
Susan Reinhard, AARP
Aditi Sen, Johns Hopkins Bloomberg School of Public Health
Cory Sevin, Institute for Healthcare Improvement
Nirav Shah, Stanford School of Medicine
Kathy Stillo, UnitedHealthcare
Charlie Vazquez, Community Advisory Committee