Self-Paced Online Training Gain the foundational knowledge needed to master your professional development
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Course Overview Video
What is the Black Belt Training Series?
This five part training series on Microsoft Dynamics 365 CE will enable you, administrators and super-users, to optimize your organization's invistement in the Microsoft Business Applications platform . The series is designed to help you master the art of administering, configuring and adapting Microsoft Dynamics 365 CE. Once you complete all five belts you will earn the title of Black Belt.
Where do I start?
The best way to start is to sign-up for the entire series and start with the White Belt course content. You will proceed through a series of progressive learning modules online, at your own pace, responding to questions along the way.
Simply start watching the videos and in the first section we'll walk you through where to get the software, sample files, and anything else you may need during your online self-paced class.
Why this training?
Learn from industry experts with real-world knowledge.
You can learn at your desk, at your pace, at your convenience.
This class format includes high-quality videos streamed directly to your device, online labs, and additional resources.
Gain foundational knowledge that will help you to expand your expertise.
An introduction to the various components within your Dynamics 365 (CRM) system that can be configured
An exploration of organization and user management, providing information on how to set up different groups and users
How to configure basic forms and basic views
Dynamics 365 (CRM) security management and how to set up user rights for accessing appropriate data only
How to set up and manage various types of information audit features
Developing custom entities within the database and creating relationships with other data
Creating custom forms for generating workflows or reports
Creating Views, Charts, Dashboards and Reports for managing different types of information
Customizing the interface to match your company’s needs
CRM data management techniques and how to maintain the integrity of your data
Replicating CRM data safely to provide access to offline data
Understanding what workflows are, and how to use them
How to choose between real time and background workflows
Automated process management to enable the development of sophisticated workflow processing
An introduction to the advanced capabilities of Dynamics
How to use 3rd party tools
Anybody really but this training series is for those Users, Super-Users, and Administrators who want to have better control over and better management of their Microsoft Business Application investment.
The Dynamics 365 CE/CRM Administrator Black Belt Training Series a five-part progressive track of self-paced, online training classes available 24x7. Students will view short educational and demonstration videos throughout their experience. The courses also contain knowledge checks and lab exercises.
Students must progress through all of the belts in order to receive Black Belt Certification.
Online learning access will be granted within 1 working day of registration. Once granted access, students will have 30 days access to the learning environment. Students can work at their own pace and access the materials 24x7 during that 30-day period.