Corporate and investment banks are facing unprecedented operational challenges. They are having to implement innovative technologies, fend off new and nimble competitors, win new clients, maximise revenues, adjust to complicated regulations, manage rising cyber threats… and generally keep the show on the road during a global pandemic and major economic disruption.

Chief Operating Officers (COOs) and other senior executives in operational roles are in the front line and under intense pressure to find better and more cost-effective ways of running core functions like sales, marketing, IT, administrative services, finance and HR – ideally for the same money or even less. They are also having to find efficiencies and cost savings in support services like publishing, design, management information and administration.

In many cases the solutions remain in-house, but a remote working environment has encouraged a move towards outsourcing operations that may not have been considered in the past. Financial institutions are recognising that outsourcing certain functions can be conducted more securely, cheaply and at scale via the cloud.

This live webinar, hosted by the Financial Times in partnership with Williams Lea, brought together senior executives in operations to discuss what it takes to ensure the smooth running of corporate and investment banks in today’s volatile and risky commercial environment. 

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