Windows 7 and above, running Chrome, Firefox or Edge. Internet Explorer is not supported
MacOS 10.9 or later, running Chrome and Firefox. Safari not supported
iPhone 5S or later, running iOS 11 and up
Android 4.0 or later, running Chrome
FAQs
How do I join a session?
To join a session, click the broadcast button for the session you would like to participate in from the agenda section of the website. Sessions will be accessible two minutes prior to their scheduled start time.
Can I bookmark my sessions in advance?
Yes, you can bookmark sessions by clicking the star next to the session name on the agenda page. We highly recommend bookmarking your session in advance, since many of our sessions run back to back.
What are the system requirements for attending the virtual event?
It is recommended that you use one of the tools listed below for the best experience participating in sessions:
You can check if your system will work prior to the event with our Quick Tech Check.
Will the sessions be recorded?
Yes
Is there a mobile app?
Yes, sessions can be accessed on either your computer or by downloading the Bizzabo event mobile app. To download the mobile app, search “Bizzabo” in the App Store or in the Google Play store. You will be able to access the event by entering your ticket number in your registration confirmation e-mail.
I'm trying to login with my email, but it says there's no event associated - what's next?
Check your email inbox to find your original confirmation email, and double-check it was sent to the email you're attempting to log in with. We've found that the #1 problem with login is using the wrong email address. Make sure you check your spam or promotions folders to ensure it didn't get trapped there.
I swear that I registered with that email...
We recommend you get in touch with the event organizer directly - they will be able to cross-reference your email you registered with. It's possible there was a spelling mistake made during registration.
The sound is coming out of a different device than I want - what can I do?
To toggle between multiple outputs connected to your device (e.g. internal speakers, headphones and AirPlay), click the gear icon on the top right of the live-streamed session. You will then be able to select which output and input devices should be used.
The output device I want to use isn't showing up - how can I fix this?
First, check the physical connection to your device, by either unplugging and re-connecting your physical headphones, or toggling bluetooth on and off.
If you are confident that the output device is connected correctly, check your system preferences to ensure your computer recognizes the device. On a Windows device, click the loudspeaker icon on the bottom right of your screen, and you'll be able to change output device. On a Mac, visit System Preferences > Sound to choose your output devices.
My devices are connected properly, but I can't hear anything.
If you're confident everything is connected properly, your devices might be being used by another tool or application. Make sure tools like Zoom, Google Hangouts, Go To Meeting etc. have been closed prior to starting the session.