Technology’s complexity and impact on customer experience (CX) is accelerating, driven by recent years’ increased demand for contact center support and digital interactions. But how do you gain visibility into and measure technology performance and its impact on your business? Join Clayton Lougée, director of CX Strategy at Talkdesk, as he guides you through a customizable blueprint to help you define and then execute a CX strategy that delivers optimal outcomes for your organization.
Our Senior Supporter Presentation will be led by Clayton Lougee, Director, CX Strategy at Talkdesk. In Person & Live-streamed.
Answer Talkdesk polling questions here: biz.bo/040686
Schedule a 1:1 meeting with Talkdesk here: https://calendly.com/davion-hanna
Raffle prize: Lume Cube
Learn About Talkdesk
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. We believe that better customer experiences start with AI. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, deep vertical expertise, and global footprint reflect our commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Talkdesk offers Talkdesk CX Cloud, Talkdesk Industry Experience Clouds, and Talkdesk Phone all on one platform for an integrated holistic customer experience journey that is unified and seamless. Talkdesk CX Cloud™ combines enterprise scale with consumer simplicity, delivering unprecedented advantages of speed, agility, reliability, and security. Learn more and request a demo at www.talkdesk.com.
- The Future of AI in the contact center: Transforming customer experience with AI and automation: https://www.talkdesk.com/resources/infographics/future-of-ai-in-contact-center/
- Special Report: Technology Strategies to Drive Exceptional CX: https://www.talkdesk.com/resources/reports/special-report-technology-strategies-drive-exceptional-cx/
- Talkdesk named a leader in the 2021 Gartner Magic Quadrant for CCaaS: https://www.talkdesk.com/resources/reports/gartner-names-talkdesk-leader-magic-quadrant-for-ccaas/
- Talkdesk IT Experience: https://www.talkdesk.com/demo-center/
- Heart of Talkdesk - Arrive Logistics: https://youtu.be/OAKggf7IspM
