How do I register for the virtual conference? 
Registration is available on this site. Click Register at the top of your screen and select to attend the conference online.

How much does it cost to attend the Points of Light Conference? 
Registration fees vary by type. For a full list of registration fees, please view the About page. All general sessions, workshops, service projects, etc. are included in the registration fee. Some sessions and activities may have additional fees, which will be noted during the registration process. 

What are the COVID requirements?
Points of Light will follow recommended local, state and federal guidelines, along with our partners at Disney. For the latest details on Resorts, Theme Parks, and other offerings at Walt Disney World, visit their Experiences Update page. 

Can I apply to speak at the conference?
The call for proposals for workshop presenters closed on Jan. 21. We have reached maximum capacity with workshop opportunities this year. To receive notice of future calls for proposals, subscribe to the Points of Light email list.  

What is the difference between the in-person and virtual events?
Programming may vary between live and virtual event experiences. Virtual attendees have access to sessions and content through the conference website. Some virtual sessions may be prerecorded and broadcast at a scheduled time. In-person attendees will have access to the virtual sessions and on-demand content in addition to the live activities and workshops at Disney’s Coronado Springs Resort. On-demand content will be available for 30 days after conference.

Are there age restrictions for conference attendees?
Content is generally designed for students and professionals actively working in civic engagement.  The Youth Summit is a multigenerational experience with content suitable for youth aged 13-18 and adults. Youth under 18 must be accompanied by an adult who is also registered for the conference.  

What payment options are available?
CREDIT CARD: American Express, Discovery, Visa and MasterCard are accepted. Should you need to be invoiced to pay by check, please contact our conference team at support@pointsoflight.org.  Invoices must be paid by June 10, 2022.

Where can I get a completed W-9 form?
Organizations that require a W-9 form to process payment may send a request to finance@pointsoflight.org.  

Are there volunteer opportunities available?
Yes! There are 20 volunteer slots available for the in-person conference. Volunteers receive a discounted rate for the conference in exchange for working a minimum of one four-and-a-half (4.5) hour shift. Volunteer slots will be filled on a first come, first served basis. To participate, select "volunteer" as a ticket type during registration. If it no longer appears during registration, then all slots are filled.

What’s required to volunteer in-person during the conference?
Volunteers must cover a minimum of one four-and-a-half (4.5) hour shift of concurrent time during one of the three days of the conference. Volunteers must attend one virtual pre-event training prior to arrival. Volunteers are asked to arrive in advance of their shift start. Volunteers must be 18 years of age with transportation to and from the conference venue. Volunteers who do not check in for their assigned shift are subject to a post-event charge for the full price of conference registration.   

I have already registered, but I can no longer attend. Can one of my colleagues attend in my place?
Substitutions will be honored until 5 p.m. ET on June 10, 2021. In order to process a substitution, the original registration must be paid in full and should not be cancelled. Payment method changes will not be honored. To make the substitution, log into your conference registration profile and update it with the new attendee’s information. 

CANCELLATION POLICY
In the event you are no longer able to attend the Points of Light Conference, we encourage you to substitute your registration with a colleague. Should a cancellation be required, a partial refund may be granted for requests made prior to 5 p.m. ET on June 10, 2022.

All requests for cancellations, substitutions and refunds must be made in writing and emailed to support@pointsoflight.org with "Cancellation Request" in the subject line. The date of the cancellation will be the date the email is sent. It is the responsibility of the registrant to confirm receipt of cancellation. 

There is a $100 processing fee for any cancellation. No refunds will be issued for registrations cancelled or created after June 10, 2022. Credit card refunds will be issued at the time of cancellation approval by the conference team. Bank processing may take additional time. Check refunds will be issued within 60 days of the cancellation request.