Rethinking sales origination for banks: Is a business model overhaul needed?
About the event
The post-pandemic recovery marks a turning point for the banking sector. The valuation gap is widening and banks now have a small window of opportunity to capitalise on market revival and become industry pacesetters.
In the sprint for higher profitability, innovative value-added services are key. Commoditised offerings are no longer the road to success; as analogue experiences are increasingly becoming digitised, incumbent institutions are banking on enablement to stay ahead of the game. Top performers will be those who adopt distinctive strategic business models. Banks must welcome customers into an ecosystem, embracing analytics and deep learning to engage clients with a multi-channel, personalised experience.
Incumbent banks fight to keep pace with challengers, tackling outdated management styles and backward sales origination processes. Whilst sales touchpoints are reduced to online platforms, human performance remains crucial to a frictionless onboarding experience. What lessons can be learnt from the industry’s preeminent players? Does the post-pandemic recovery call for a complete business model overhaul or will slow-and-steady win the race?
Hosted by The Banker in partnership with Seismic, this 50-minute webinar will bring together operational, product, and strategic leaders seeking a competitive advantage in the post-Covid contest. Chaired by Joy Macknight, Editor, The Banker, our expert panellists will discuss outperforming game plans and how best to future-proof your bank.
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