In-Person Core Concepts

About Core Concepts 

Southcentral Foundation’s Core Concepts is a three-day, intensive communication and relationship-building workshop. The lessons in Core Concepts are derived from Alaska Native values of sharing story and listening to others share theirs, and have helped bring SCF’s system of relationship-based care to national and international recognition for high quality health care. In this workshop, you will recognize the importance of relationships and personal connection within SCF’s Nuka System of Care, demonstrate how to share and respond to story, and create an environment for improved communication and relationships through shared vision.

Previous Core Concepts Workshops have garnered up to 19 continued medical education (CME) hours. Here are some of the things you won’t want to miss:

• Experience the same workshop provided for SCF employees, led by President/CEO April Kyle and SCF leadership
• Discover how SCF’s Core Concepts has created common language and tools for employees to work effectively with each other
• Learn the tools and communication methods SCF utilizes as a foundation for building and maintaining relationships with customer-owners

To download the agenda, click here!

There are limited opportunities for organizations to join SCF employees in these internal Core Concepts trainings in Anchorage, Alaska. Register today!

November 20-22, 2024  SOLD OUT
February 26-28, 2025
May 7-9, 2025
August 27-29, 2025
September 17-19, 2025
October 8-10, 2025

Located at Nuka Learning and Wellness Center, 
4085 Tudor Centre Drive, Anchorage, AK 99508

For more information, please contact
SCFNukaEvent@SouthcentralFoundation.com

Fees & Registration

• $2,500

Cancellation Policy

Cancellations received by email 7 days prior to the event will receive a full refund. Any cancellations received after that can be transferred to another employee at your organization. To cancel your registration, please email SCFNukaEvent@scf.cc.

Core Concepts participants are organized in small groups (called Learning Circles) where communication tools are practiced and built upon over the course of the training. These tools provide a safe and supportive environment for participants to share their stories. Participants contribute to the learning environment by being on time for the full course without disruptions to their attendance. We understand that most conferences or courses allow for you to drop in and out of the experience. This learning experience is different and we have some guidelines that we ask participants to commit to for the 3 days.

We ask that you commit to being fully present and without distractions from cell phones, meetings, or other commitments. It is important that you arrive on time and plan to participate for the entire 3 days. Arriving late, missing day 1, leaving early, and dropping in and out of the course is disruptive to the safe environment being built throughout the experience. If you are unable to meet these commitments you may not be allowed to enter or return to the course or could be asked to reschedule for a future Core Concepts when you are able to be fully present.

It is important that you arrive on time and plan to participate for the entire training. If you arrive late, you may be unable to participate in Core Concepts.

Who Should Attend

Southcentral Foundation’s Core Concepts is ideal for anyone interested in discovering a corporate philosophy founded on relationships and customer-ownership and learning communication skills to build relationships.

Participants have included:

• Executive leadership 
• Directors 
• Managers 
• Direct Client / Patient Services 
• Specialists 
• Board Members / Owner 
• Coordinators 
• Consultants 
• Analysts / Associates 
• Interns / Fellows 

Learning Objectives

Recognize the importance of relationships and personal connection within the Nuka System of Care.

• Understand your relational style
• Understand how your experiences contribute to how you approach others
• Understand the power of empathy and compassion for yourself and others
• Align your aspirations, intentions, and behaviors
• Understand how you can create shared vision conversations
• Understand the impact of intentions
• Understand how to listen effectively
• Understand how good dialogue and productive conversations will affect SCF
• Explore tools for having good conversations

AGENDA

DAY 1

DAY 2

DAY 3

Participant Feedback

SCF surveyed participants from previous Introduction to Core Concepts trainings, asking them to use a four-point scale to provide answers to questions where a 1 was a “Strongly Disagree,” and a 4 was a “Strongly Agree.” When asked if they understood how Core Concepts assists with relating to clients/customer-owners, the average response was 3.8 out of a possible 4. When asked if they would be able to do their jobs better as a result of the course, the average response was 3.6. When asked if they believed the tools or practices in Core Concepts would help them with their relationships, the average response was 3.7. And when asked if they were overall satisfied with their Core Concepts experience, the average response was 3.8. 

Being able to relate to people through their personal stories made it easier to talk about my own story even though it is hard to talk about. – Introduction to Core Concepts participant 

100% agreed or strongly agreed that they would be able to do their jobs better as a result of the course. 100% agreed or strongly agreed that the Core Concepts practices would help them with their relationships. And 100% agreed or strongly agreed that satisfied with Introduction to Core Concepts. 

The strengths of this experience were having great Learning Circle Leaders that opened up a warm environment so others could share such personal stories. – Introduction to Core Concepts participant