Click ‘REGISTER’ on the homepage. Once you have selected your preferred ticket and completed registration, you will receive a confirmation email with your booking information.

To login you should use the same email address that you used to register for the event. When you navigate to the agenda page you will be prompted to login. You can either input your email address and follow a verification process or you can use your pass/ticket number. Your pass number can be found in the confirmation email you received when you first registered for the event.

Our platform supports Google Chrome (strongly recommended), Mozilla Firefox, Apple Safari and Microsoft Edge (Chromium). You may be able to use other browsers, but they are not officially supported and your experience may be adversely affected. 

Once logged in, you should navigate to the agenda page to view the scheduled sessions. To join a session click the 'Join Broadcast' button located within the relevant agenda item. Some events may have a 'Live Broadcast' button located in the navigation bar at the top of the page, this will automatically you connect you to the session currently being broadcast.

You may have accidentally unsubscribed. Please contact the FT Forums Team at forums@ft.com 

Have you checked if sound is coming out of the correct device? To toggle between multiple outputs connected to your device (e.g. internal speakers, headphones and AirPlay), click the gear icon ⚙️ on the top right of the live-streamed session. You will then be able to select which output and input devices you want to use.

Our platform requires third party cookies to be enabled and ad-blockers to be switched off.

If you are confident everything is connected properly, your devices might be accidentally connected to another tool or application. Make sure tools like Zoom, Google Hangouts, WhatsApp, Go To Meeting etc. have been closed prior to starting the session.

If you would like to browse other areas of the event i.e Community or Sponsor Hubs, whilst you are watching session, you simply need to open a new tab. You will automatically be logged in.