The power of trust: how companies build it, lose it, regain it
ABOUT THE EVENT
Trust is the most powerful force underlying the success of every business. Yet it can be shattered in an instant, with a devastating impact on a company's market cap and reputation. How to build and sustain trust requires fresh insight into why customers, employees, community members, and investors decide whether an organisation can be trusted. At this event, Sandra J. Sucher, professor of management practice at Harvard Business School and author of The Power of Trust, will examine the economic impact of trust and the science behind it. Sucher will explain how trust can be woven into the day-to-day and long-term and share examples of companies across the globe that have pulled themselves out of scandal and corruption by rebuilding the vital elements of trust.
ABOUT BOARD NETWORK
FT Board Network provides the latest news, analysis and insight on key topics impacting corporate boards, including strategy, risk, corporate governance, ESG, technology, cybersecurity, D&I, remuneration and succession planning. It offers an authoritative space to discover, debate and exchange ideas on a range of board matters and ensures that boardroom leaders are fully equipped to navigate challenges and drive their business forward.