Revolutionizing Phone Call Management: Adapting to the Digital Era
November 16, 2023
2p EST / 1p CST / 11a PST
In association with Invoca
We Are Live In
About the Event
Join our 30-minute webinar to learn how OEMs and dealerships are exceeding customer expectations using call data to personalize marketing and improve call handling through conversation intelligence.
-Discover strategies to streamline call routing, optimize conversion rates, and improve CSI through advanced analytics and automation tools.
-Uncover best practices for integrating phone call data into marketing campaigns and audiences for a more personalized and exceptional customer experience.
-Learn how to bridge the gap between online and offline interactions to create a seamless customer journey.
-Get inspired by real-world examples of how automotive businesses have embraced AI-powered technologies like Invoca to optimize call management processes.
-Explore how AI-powered features can revolutionize call scoring, quality assurance, and overall marketing performance.
In addition, we'll share the advantages of using Invoca for BDCs, including call scoring and quality assurance, and how Invoca's technology can enhance your marketing strategy and revenue growth within the automotive industry.
Join us and uncover the secrets to successful phone call management in the automotive industry.
Case Study with AutoNation
Using Invoca Conversation Intelligence to Connect and Optimize the Omnichannel Buying Experience
Case Study with Christian Brothers Automotive
Using Invoca to Optimize Media Spend and Coach for Increased Customer Satisfaction