Mary Horvath

Mary is a strategic customer success leader with proven expertise in driving global operations, leading diverse teams, and fostering continuous improvement. Much of her career has been spent in startup and scale-up environments, where she has consistently leveraged trusted BPO partnerships to secure the right resources to deliver optimal outcomes. Known for blending business acumen with technical proficiency, Mary excels at efficient business scaling, implementing systems, analyzing metrics, and inspiring high performance. Mary is also COPC certified as an outsourcing and vendor management professional.