We cannot wait to welcome you to CSI Southwest - and we want to make sure you have all the information you need. Our most frequently asked questions (FAQs) are listed below with answers, but if you don't see your answer here, please reach out to the team via our contact form.

I have an access or discount code, how do I use it?

You will enter your code before you begin the registration process. On the main event registration page, directly above the registration selections, you will see a box with the prompt "Enter Access or Discount Code." Simply copy your code here and select the "Apply" button. Make sure to enter your code before selecting your registration type and beginning to complete your registration.

What if I have technical difficulties with the registration page?

We would love to assist you. Please use the contact us form and a member of the team will reach out to assist you.

How do I register a group?

We are thrilled to welcome your group to CSI. Please use the contact us form to let us know more about your group's needs.

Where do I check in for registration?

Check-in/Registration starts at 8:00 am and will be on the 4th floor of the McHenry Lobby of the Whalen Center. You do NOT need your ticket or QR code from your registration email. We try to keep the check-in process fast and easy. Just check in at the table with your name, grab your name badge, and you're good to go.

Where can I park on the campus of Ithaca College?

Parking throughout the campus in blue and red lots is unrestricted, so if you are familiar with the campus, choose the blue or red lot you prefer. The Baker Walkway entrance to the building is currently under construction and not in use.

There are two primary options to choose from currently.

Lot F - After turning into the campus from Danby Road onto Alumni Circle, take the first exit onto Conservatory Drive. On your left, you will see Parking Lot F. This lot is currently being repaved but still has space available for parking. From the parking lot, walk by the fountains or along Conservatory Drive to the entrance of the Whalen Center. 

Lot J - After turning into the campus from Danby Road onto Alumni Circle, take the first exit onto Conservatory Drive. Continue following the drive, taking the fork to the right up the hill. The drive will end in Parking Lot J. The Baker Walkway entrance to the building is currently under construction and NOT in use. There are stairs leading to the main entrance of Whalen located to the right of the West Tower. While this lot is closer, there are several flights of stairs, so those with mobility issues should consider Lot F first.

Parking throughout the campus in blue and red lots is unrestricted, so if you are familiar with the campus, feel free to choose the blue or red lot you prefer. 

How can I learn more about being a corporate partner of Conn Selmer Institute?

Our Conn Selmer Institute events are possible due to the strong support of our corporate partners and sponsors. Opportunities to sponsor one regional event or all five are available. Please email Beth to learn more.

Where can I learn more about the organizations that support Conn Selmer Institute?

You can learn more about our regional and national partners and visit their websites on our Sponsors page.

Have additional questions not answered on our event site? Please complete our contact form.