- Introductions, Housekeeping, and Agenda
- SCF Mission, Vision, Goals, Customer‐Ownership, Operational Principles
- Core Concepts – The Spirit of Motivational Interviewing
- Self‐Reflection on Behavioral Change
- Video & Discussion (Ineffective MI Interview)
- Introduction to Motivational Interviewing
- O.A.R.S. – Basic Skills of Motivational Interviewing: open‐ended questions, affirmations, reflective listening, summarizing
- Video debrief (Ineffective Motivational Interview)
- Video & Discussion (Effective Motivational Interview)
- O.A.R.S. Practice
- Five Stages of Change: pre‐contemplation, contemplation, preparation, action, maintenance
- Stages of Change and Kantor’s 4‐Player Model: move, follow, oppose, by‐stand
- Stages of Change Practice
- Recap & Review
- Check‐In: Self‐Reflection on Behavioral Change
- O.A.R.S.: open‐ended questions, affirmations, reflective listening, summarizing
- Stages of Change: pre‐contemplation, contemplation, preparation, action, maintenance
- G.R.A.C.E. – Basic Techniques Of Motivational Interviewing: generate a gap, roll with resistance, avoid arguing, can do, express empathy
- G.R.A.C.E. Practice
- The First Stage of Change: Pre‐contemplation
- Rolling with Resistance: reluctance, rebellion, resignation, rationalization
- Rolling with Resistance Practice
- Review Daily Agenda
- Check‐In: Self‐Reflection on Change
- G.R.A.C.E.: generate a gap, roll with resistance, avoid arguing, can do, express empathy
- Rolling with Resistance: reluctance, rebellion, resignation, rationalization
- The Second Stage of Change: Contemplation
- Advocacy and Inquiry
- Advocacy and Inquiry Practice
- The Third Stage of Change: Preparation
- Recap & Review
- Check‐In: Self‐Reflection on Change
- Advocacy and Inquiry
- Stages of Change: pre‐contemplation, contemplation, preparation, action, maintenance
- The Fourth Stage of Change: Action
- The Fifth Stage of Change: Maintenance
- O.A.R.S.: open‐ended questions, affirmations, reflective listening, summarizing
- G.R.A.C.E.: generate a gap, roll with resistance, avoid arguing, can do, express empathy
- Stages of Change, Change Talk, 4‐Player
- Resistance, Ambivalence, SMART Goals, Advocacy and Inquiry
- Groups of three: 1) employee, 2) customer‐owner, 3) observer
- Two behavioral change role plays: 1) customer‐owner, 2) personal
- Acknowledgement of Potential for Burnout
MOTIVATIONAL INTERVIEWING
About the program
We have applied for CME units for the Motivational Interviewing course. Motivational Interviewing is a person-centered, goal-oriented counseling approach to change. This course is designed to provide participants with intermediate to advanced knowledge and skills in Motivational Interviewing and the Stages of Change model. Scenarios and case studies are tailored to medical and behavioral health professionals to use with patients who are struggling with and resisting positive behavioral change. The class teaches providers how to converse, collaborate, and empower their patients to strengthen their patients’ individual motivations to change. Through lecture, discussion, and hands-on skills practice, health care professionals will learn and practice actual communication tools and techniques, based on best practices, to employ in their health care settings.
DAY 1
Setting the Learning Space
Introduction to Motivational Interviewing
Introduction to the Five Stages of Change
LUNCH
Setting the Learning Space
Clinic Practice Debrief & Coaching
Motivational Interviewing Techniques
Closing & Review
DAY 2
Setting the Learning Space
Clinic Practice Debrief & Coaching
Stages of Change
Motivational Interviewing Techniques
S.M.A.R.T. Goals Practice
LUNCH
Setting the Learning Space
Clinic Practice Debrief & Coaching
Stages of Change
Review of all Motivational Interview Tools: Each group presents on a topic and facilitates discussion
Putting It All Together Practice / Role Play
Closing & Feedback
LEARNING OBJECTIVES:
• Explain the principles of Motivational Interviewing and the Stages of Change
• Demonstrate proficiency in the fundamental skills of Motivational Interviewing
• Describe the techniques used to balance Advocacy and Inquiry in conversations that can lead to change
• Demonstrate the ability to “roll with resistance” as you guide patients through the Stages of Change
WHO SHOULD ATTEND:
Providers
Registered nurses
Mental and behavioral health professionals