How do I register? Can I register separately for the recording after the event?

Head to the home page of this site to register. Choose from three ticket types: General, Conference Plus, or Premium. Ticket package details are listed in full on the home page. 

Please note that recording-only tickets will not be sold separately after the event. The only way to receive access to the full event recordings is through purchasing a ticket before the event for both the live event and recording access. Please note that recording access may only be available for a limited time based on ticket type. 

Are discounts available?

Your team may be eligible for a group discount. 

A limited number of discounted tickets are available to full-time students with valid student ID/proof of enrollment. 

Please inquire by sending a note to hbrlive@hbr.org. 

What is HBR's cancellation policy? 

Cancellation before seven (7) days of your event date: 

Eligible for full refund

Cancellation within seven (7) days of your event date: 
No refund

You may transfer your event registration to another individual at least seven (7) days prior to the scheduled event date. Contact hbrlive@hbr.org.

Which language will this event be held in?

This event will be held in English and closed captions are available. Once in the event, please enable captions by clicking on the video player. Then head to the CC button and select English. 

Will the event be recorded?

Yes, the sessions will be recorded and available for those who purchase a ticket in advance. Recording-only packages will not be available for sale post-event. 

Please note that General Admission ticket holders will receive one-week access to replays, while Conference Plus and Premium ticket holders will receive six-months access to replays. 

We’ll send an email out after the event with the access link, so you can view the content at your own pace, from anywhere in the world.

May I ask the speakers questions during the event?

Many of our sessions will include time for audience Q&A. You'll be able to ask your questions to many of our speakers via the live chat. Please note that you will not be on video to ask your questions. 

How will I join the virtual event?

After you've registered, you're automatically set to receive reminder emails the week before, the day before, and the morning of the event — these will have magic links that will take you directly into the virtual venue.  

You can also click on the green banner above, and enter your email and ticket number you received at registration, to enter the venue. You may need to check your email to confirm your registration, if prompted.

If you've followed the steps above and you're still having trouble logging in, please contact hbrlive@hbr.org - the team is standing by to assist. 

We recommend that you use your laptop or desktop computer for the optimal event experience. 

Note: We do not utilize the Bizzabo app for this event.

What are some best practices to avoid technical issues on event day? 

To get the most from your virtual event experience, we recommend trying the following before contacting the support chat:

• Close any background applications
• Close out of any other windows and tabs
• Use a supported internet browser (Google Chrome is the preferred browser of Bizzabo and Safari is not supported)
• Use a wired internet connection
• Use Wi-Fi when on a mobile/tablet device
• Disconnect from any VPNs
• Use the email address used to register

Always clear the event website cache and cookies if you experience an issue. When in doubt, please refresh your browser.

I'm still having trouble accessing the event. What should I do? 

During event hours, please visit the agenda page on the virtual venue (event interface) and use our chat feature to connect directly with a live support specialist. Our team of specialists are ready to assist you with technical platform questions and support (audio, video, etc.). Just click the yellow “Chat” button in the bottom right corner of your browser and ask your question!

I'm a Conference Plus/Premium ticket holder. When will I receive access to the additional material included with my ticket type?

The reading list will be distributed via email prior to the conference. All other materials and the associated access/redemption codes will be included in a post-event email. For Premium ticket holders, your subscription access will be sent in May. Please contact the event team at hbrlive@hbr.org if you have additional questions.

I have another question — can you help? 

Yes, we're happy to help direct you to the right place. 

Looking to sponsor this event? Send our advertising team an email. 

Looking to propose a speaker? Submit your proposal here. 

Do you have another inquiry? Send the event team a note at hbrlive@hbr.org.