- Southern California Edison on the implementation of its Safety Culture Transformation – how it managed the project in the new WFH (work-from-home) environment
- Entergy on how it built and launched its Continuous Improvement organization – what worked, what didn’t, and what it will do moving forward
- Duke Energy on how it shifted its in-person process development to virtual. Which strategies, tools, and techniques worked the best (and which did not)?
- WOW!, a telecommunications company, on how it uses a “digital twin” tool to map process changes to predict benefits/consequences BEFORE changing the process
- Southern California Edison on how used an assessment tool to gauge how their employees were dealing with the pandemic WFH orders and measure its teams’ and organization’s Change Management needs
- GE Digital on how it uses RPA (robotic process automation) to improve critical utility field processes
- And lots more!
About the Event
Utility Change Management and Process Excellence Professionals Gather to Share Best Practices, Insights, and Lessons Learned through Case Study Presentations by Utilities for Utilities. Hear first-hand how utilities managed massive change, remote projects, and continuous improvement initiatives at this powerful 4-session event. Gain insights and advice you can use in your organization.
The Change Management & Process Excellence for Utilities (Tuesdays in April 2021) virtual conference features first-hand case study presentations by Change Management and Continuous Improvement practitioners and pros from utilities across North America. You will:
Learn from their experiences - their successes, failures, course corrections, and lessons learned in their change management and process improvement initiatives
Engage in lively discussion as you meet your continuous improvement and change management peers at other utilities
Discuss your own initiatives with the group – what you have learned over the past year, what you will leave behind, and what you will take with you
Participate in four live sessions of presentations, discussions, Q&A, actionable advice, and unparalleled benchmarking
Get it all – we are recording each presentation so you can always go back and review!
On the agenda, you gain actionable takeaways from:
Engage Your Team! Many utilities have use our events as team-building tools – a way to gather the team once a week, experience presentations, meet other folks virtually, then gather again between sessions together to interact and check-in. Almost like a book club.