Culture Trends Tour Cleveland

Join HR professionals and industry leaders for an engaging session on how recognition and appreciation strengthen teams and elevate performance, featuring insights from O.C. Tanner’s 2026 Global Culture Report. Hosted by KeyBank, this event highlights practical strategies for building people‑centered cultures that inspire great work.

As part of the experience, you’ll enjoy a guided tour of KeyBank’s new Heritage Center—an inspiring space that showcases the organization’s history, values, and cultural legacy. You’ll also hear directly from both KeyBank and the O.C. Tanner Institute about how they’re applying recognition insights to support their people and enhance everyday workplace experiences.

Lunch will be provided, along with opportunities to connect with peers and participate in a hands‑on workshop designed to help you apply meaningful recognition strategies within your own organization. Discover how small moments of appreciation can spark inspiration and strengthen performance-driven cultures.

Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $187 billion as of September 30, 2025. Key has a 200-year legacy and a well-earned reputation for being both a responsible bank and a responsible citizen. 

Over 17,000 teammates work each day to deliver on Key’s purpose: to help our clients, colleagues, and communities thrive. These teammates are celebrated through innovative recognition programs that reward high performance and commemorate life and career milestones.

In 2025, KeyCorp celebrated its bicentennial, marking two centuries of service to clients and communities from Maine to Alaska. Learn more about Key’s story here: History | KeyBank

Hope

Turning hope from a wish into achievable goals by celebrating little victories along the way

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Inclusive Teams

Strengthening inclusive teams by recognizing the behaviors that lead to great work

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Healthy Performance Culture

Redefining performance to be sustainable by honoring success at key milestones

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Inspiration

Creating holistic approaches that inspire, connect and support your people at every stage

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Cristen Dalessandro, PhD

Cristen is a principal researcher and sociologist at O.C. Tanner, specializing in the study of social inequalities and qualitative and quantitative research methods. As part of the O.C. Tanner Institute and the Research Center of Excellence, Cristen’s work focuses on the employee experience and workplace culture using a social science lens.

 In addition to contributing to Institute research projects such as the State of Employee Recognition and annual Global Culture Report, Cristen is an award-winning researcher who has published over 30 articles in peer-reviewed journals and one book, Intimate Inequalities: Millennials’ Romantic Relationships in Contemporary Times. Cristen has a PhD from the University of Colorado Boulder and completed her postdoctoral fellowship at the University of Utah.