About the Event

Continuous Improvement is just that. Continuous. Improving processes makes your utility organization leaner, smarter, faster, and can realize significant cost savings. Recent events have challenged our ability to meet in person with our teams, but has not stopped the Process Excellence initiatives at most utilities. In many ways, our need for process improvement has increased substantially. At this four-session virtual event (Wednesdays October 7, 14, 21 & 28), you will learn first-hand from knowledgeable, experienced, and trained process excellence professionals who are implementing process improvements from utilities like Pacific Gas & Electric, NiSource, Arizona Public Service, Muscatine Power & Water, Atmos Energy, Consumers Energy, and CenterPoint Energy - just to name a few. Hear how these utilities have overcome challenges and are excited to share their lessons learned with you. Their valuable ideas, approaches, and lessons learned will enable you to improve processes faster and more effectively in your own organization. Are you interested in improving employee and customer engagement and producing lasting business results? This is the virtual event for YOU! Continuing our legacy of award-winning events, prepare yourself and your team to learn actionable lessons on how you can lead and manage your process improvement strategies to support your utility’s business goals. Kick off your Fall learning by engaging with other leaders and continuous improvement practitioners who understand your challenges. Our conferences help utilities solve big problems. Find out how. Register today.