Common Questions
Got questions? We have answers…
Where and when is the conference?
Location: Change Management for Utilites takes place in St. Pete Beach, Florida at the TradeWinds Resort (5600 Gulf Boulevard, St Pete Beach, FL, USA). Click here for travel details.
Dates:
4-DAY (BOTH EVENTS): Monday, March 4, to Thursday, March 7, 2019.
CHANGE MANAGEMENT FOR UTILITIES TICKET DATES: Monday, March 4 and Tuesday, March 5, 2019.
PROCESS EXCELLENCE FOR UTILITIES TICKET DATES: Wednesday, March 6, and Thursday March 7, 2019.
Click here and scroll down for the schedule.
What is included in the registration fee?
Your completed registration provides you the following:
Attendance to 2 day conference (4 day if purchased)
Full breakfast and lunch each day of the conference
Happy Hour Networking event with open bar and light appetizers
Post event attendee list (link will be provided post event)
PDF of presentations (link will be provided post event)
You are on your own for dinners, and are encouraged to discover St. Pete Beach with fellow conference attendees.
Airfare and hotel accommodations are not included in the registration fee. We have negotiated the best available rate at the conference hotel. Click here for hotel details.
What sessions are included with my registration?
The agenda is all general session so you can engage in discussion with the whole group. No breakouts, so you won't miss anything.
How do I get the most value from this event?
In our experience, attendees that participate in every session, including meals and networking opportunities, gain the most value from the conference. Please plan your travel accordingly.
Can I purchase just a single-day pass?
Your ticket to Change Management for Utilities provides access to everything within your ticketing option. Single-day passes are not available.
Can tickets be shared with more than one person?
Tickets cannot be shared. However, you can fully grant your access to the event to another person prior to the start of the conference. All such requests must be submitted by email to events@utilityevents.com. Only requests made by the original registrant will be honored.
Can I bring a guest to the conference and networking events?
All attendees at the conference must be registered attendees who purchased tickets. If you travel with a companion, we encourage you to bring them to the Networking Happy Hour as a guest of ours on Monday.
Are there student, government, group, nonprofit, or military discounts?
The current price for Change Management for Utilities tickets is the best and only available rate.
We offer time-sensitive discounts available that are the currently published prices. When those expire the price will go up. If you’re interested in coming, you should take advantage of these discounts.
I am traveling from outside the country and need a VISA letter? Can you help me?
We are glad to assist you. Your first step is to purchase a ticket to the conference. Once you’ve done that, please send an email to: events@utilityevents.com. We will reply with what we need to provide you with a VISA letter.
Will there be Internet access at the conference?
Yes, complimentary Internet access will be available in the conference meeting spaces at TradeWinds Resort.
Are meals provided at the conference?
Breakfast and lunch are provided on each day of the conference for all ticketing options.
What is the weather like and what should I wear?
Conference attire is business casual for all events, including the evening events. The average temperature in St. Pete Beach is 74. Dress in layers. Temperatures usually range from the mid 70’s to the low 80’s. Click here for the current weather.
What is the refund policy?
Please be aware of the following cancellation policy: If you cancel after January 1, 2019, you are not eligible for a refund but may send someone in your place, or use your credit toward a future event. To transfer your ticket to another person, email events@utilityevents.com. Only requests made by the original purchaser/registrant will be honored.
Do you offer media passes?
If your media organization is eager to meet our utility audience, please send an email to events@utilityevents.com for further discussion.
Will session recordings be available?
We do not record sessions, though we will send you a pdf of each PowerPoint slide deck after the conference. Note due to the sensitive nature of some presentations there is thepossibility that a presenter will choose not to share part or all of the materials presented.
How can we become an event sponsor?
Will an attendee list be available and can I have access before the conference?
Yes, we believe you should stay connected with your fellow participants. We will send a contact list after the conference. To respect the privacy and time of conference participants we do not offer an attendee list prior to the scheduled event date.
How do I update my registration details?
If you need to change the name that will appear on your registration badge, add your company name, or change your contact details, email events@utilityevents.com.
Are there other dates for this event in 2019?
As part of Utility Change & Process Week WEST, the 9th Change Management for Utilities conference will be in San Diego, California, Monday, September 23rd to Tuesday, September 24th, 2019. Click here for more information.
Have other questions?
Payment questions: Email events@utilityevents.com.
All other questions (registration, travel, etc.):
Email events@utilityevents.com or call +1 610.325.4830 and one of our team members will help you.