Mikkel founded Zendesk with Morten Primdahl and Alexander Aghassipour to make great customer service available to everyone and create software that people love to use. Today, he leads Zendesk’s global operations and business strategy with those same goals in mind. A Dane-turned-San Franciscan, Mikkel in 2009 moved the company from Copenhagen to San Francisco. He keeps Zendesk’s Danish design roots at the center of the product while growing the number of people using it to hundreds of millions worldwide. During his earlier time in Denmark, Mikkel led a service-management consulting group, founded a software company for online community and launched Denmark’s first community portal.