Boston CIO and Customer Experience Private Dinner

Join us for an evening of insightful discussions with visionary leaders & industry experts to examine the most pressing issues of the information technology contact centers, data, and customer experience.

Customer experience with AI adoption refers to the interaction and engagement between customers and artificial intelligence-driven systems. Using AI technologies, such as chatbots, virtual assistants, machine learning algorithms, and data analytics, are utilized to understand and respond to customer needs, provide personalized services, and optimize overall customer satisfaction.

Since customer behaviors and expectations have changed, traditional CCaaS platforms can no longer provide an all-in-one solution for contact center in the cloud. Verint Open CCaaS offers a brand-new approach to moving your contact center to the cloud. At this event you’ll learn how Verint provides an unparalleled cloud contact center experience, with innovative capabilities such as:

• AI-powered customer experience automation
• Easily include your own telephony, CRM, and other applications
• Best-of-breed capabilities to orchestrate your workforce and channels for customer engagement

As organizations look to move their customer service operations to the cloud, Verint can provide the most open, scalable, and secure platform. Join us for an engaging event to learn more about how Verint can help your organization meet its goals with Open CCaaS. Verint has been a leader in the contact center industry for over 20 years, powering customer engagement for some of the world’s most iconic brands. We hope to see you there.

The evening includes peer-to-peer networking, a 5-star dining experience, and a fantastic presentation.

See you there! The event is for exclusive VIPs!

Click Here for your Complimentary Registration

Verint® helps the world’s most iconic brands – including over 85 of the Fortune 100 companies – build enduring customer relationships by connecting work, data, and experiences across the enterprise. The Verint Customer Engagement Cloud Platform draws on the latest advancements in AI and analytics, an open cloud architecture, and The Science of Customer Engagement™ to help customers close the Engagement Capacity Gap™ created when customer expectations for service exceed an organization’s ability to respond. With Verint, organizations can build enduring customer relationships and drive real business results.

• Video: Introducing Verint Open CCaaS Platform with CEO Dan Bodner
• Meet Verint's Team of Specialized Bots
• What does it REALLY mean to put CX first? The 5 Essentials of a CX-First Platform