AI-powered customer experience automation
Easily include your own telephony, CRM, and other applications
Best-of-breed capabilities to orchestrate your workforce and channels for customer engagement
Boston CIO and Customer Experience Private Dinner
November 2nd, 2023
In-Person: 5:00pm - 9pm (EST)
Don't Get Boxed in by Your CCaaS | Transform Your Customer Experience with Open CCaaS
Don’t miss the opportunity to join us at the upcoming Dinner. The event will unite visionary leaders and industry experts to examine the most pressing issues of contact centers, data, and customer experience.
Customer behaviors and expectations have changed dramatically. Traditional CCaaS platforms claim to provide an all-in-one solution for contact centers in the cloud, but these closed systems lack critical functionality to meet today’s needs around automation, customer experience, and self-service. Verint Open CCaaS offers a brand-new approach to moving your contact center to the cloud. At this event you’ll learn how Verint provides an unparalleled cloud contact center experience, with innovative capabilities such as:
As organizations look to move their customer service operations to the cloud, Verint can provide the most open, scalable, and secure platform. Join us for an engaging event to learn more about how Verint can help your organization meet its goals with Open CCaaS. Verint has been a leader in the contact center industry for over 20 years, powering customer engagement for some of the world's most iconic brands. We hope to see you there.
The evening includes peer-to-peer networking, a 5 star dining experience, and a fantastic presentation.
See you there! The event is for exclusive VIPs!
Our Host
Verint® helps the world’s most iconic brands – including over 85 of the Fortune 100 companies – build enduring customer relationships by connecting work, data, and experiences across the enterprise. The Verint Customer Engagement Cloud Platform draws on the latest advancements in AI and analytics, an open cloud architecture, and The Science of Customer Engagementâ„¢ to help customers close the Engagement Capacity Gapâ„¢ created when customer expectations for service exceed an organization’s ability to respond. With Verint, organizations can build enduring customer relationships and drive real business results.