The Commonwealth of Pennsylvania has launched a unique pilot to discover how its workforce can benefit from using generative AI. While the focus on generative AI is often on chatbots and AI-powered applications, it is essential to also understand where our employees see opportunities to apply these tools in their day-to-day work. The pilot gives a limited number of employees across a range of job functions access to ChatGPT Enterprise. This presentation will focus on the initial results from the first phase of the pilot with employees in the Office of Administration. We will also discuss the pilot justification, governance, implementation, and future steps.

Emerging Technology + Innovation