Join this workshop hosted by Utah’s customer experience team to discuss hidden barriers to positive change in government. We’re aware of tough, tangible hurdles like laws, budgets, and siloed organizations that can stifle improvement in our institutions. But what are the less-obvious, but equally powerful reasons our efforts might stall? Contribute to a moderated discussion of what’s stopping us, like assuming we need approval when we don’t, or thinking change is someone else’s job. We’ll leave with solutions to bust those invisible barriers back home.

Service Design + Delivery