Lived experience expertise is as important as traditionally recognized forms of expertise. To build a new age where government digital services better serve all) we must center the expertise of users and would-be users—especially ones who most struggle to get access—because the true experts are people who lead through those challenges. Centering their expertise leads to better problem solving and helps realize the distinctive vision they have for themselves) their families) and their communities. Join this session to learn about different methods for centering this expertise and to hear from one lived experience expert involved in this work.

People Power + Community