The Patient's Medical Device CareLine x Agentforce

Proactively reach out to customers with medical device issues, triggered in real time for action in Salesforce.

HLS Contact Center: Agentforce & Life Sciences Cloud

AI-powered Life Sciences Cloud gives agents real-time answers, slashing call times and boosting patient satisfaction & FCR.

Clinical Trials Volunteer Engagement x Agentforce

Agentforce Volunteer Buddy makes clinical trial recruitment easy. Volunteers quickly find and manage clinical trial enrollment.

Life Sciences Clinical Trials Admin

Streamline clinical trials for CROs. Use AI dashboards for volunteer tracking, recruitment campaigns, and fast eligibility checks.

Life Sciences HCP x Agentforce

HCPs support revolutionized by LSC wth 24/7 virtual agent for registration, cases, and info, boosting efficiency & engagement.

Contact Center Performance: Tableau Next

Manage contact center agent performance with Tableau Next and conversational AI for improved patient experience

Member Healthcare Assistant x Agentforce

Increase Member CSAT while reducing overhead with Agentforce to automated authorisation and referral for medical care.