Next Gen Order Management x Agentforce

Retailers, slash order calls with Agentforce, with automated updates, ID verification and real-time delivery information.

Next Gen Order Cancellations x Agentforce

Retailers: Automate order cancellations & refunds with Agentforce, freeing up agents and boosting customer service efficiency.

Contact Center AI Coach for Retailers

A Retail AI Coach. Get real-time tips & post-call feedback to boost agent performance, speed up resolutions and improve CX.

Digital Experience Accelerator for Retailers

Enhance consumer experiences with our award-winning low code, Conscia-powered orchestration accelerator.

Marketing Cloud Hyper-Personalization

Drive loyalty & personalization at scale, improving efficiency for marketing operations with our Data Cloud powered accelerator.

Salesforce Loyalty Management in Retail

Drive loyalty across entire consumer journeys with seamless loyalty management with Salesforce.

Contact Center in Retail x Agentforce

Reduce operating costs and increase revenue with Agentforce automated orders with loyalty promotion and image recognition.

Agentforce Retail Assistant

Increase consumer satisfaction with Agentforce retail support including branch opening hours and automated appointment scheduling.