Kelly serves as the City Manager and Chief Executive Officer for the City of Hayward, California, a municipal corporation with over 870 employees. She began her tenure as City Manager on August 1, 2016 after serving the past six years as the Assistant City Manager/Chief Operating Officer for the organization. The City of Hayward is located on the eastern shore of the San Francisco Bay with a community population of over 150,000 that has been identified as the second-most diverse in the State of California. Prior to joining the Hayward team, Kelly worked for the cities of Palo Alto and Fremont. The interplay of local governments in the Bay Area with technology companies located in those communities inspired Kelly to experiment with Lean methodologies as a way to think and act differently about local government service provision and community engagement. Kelly earned Bachelor's degrees in Political Science, Economics and International Studies and a Master's degree in Public Administration, all from the University of Kansas.