NYC Customer Experience Private Dinner

Don't miss the opportunity to join us at our upcoming New York City Customer Experience Private Dinner. The event will unite visionary leaders & industry experts to examine the rapidly changing landscape of AI, contact centers, data, and customer experience.

The evening includes a 5 star dining experience, amazing wines and cocktails and a fantastic presentation.

See you there! The event is for exclusive VIPs!

Click Here for your Complimentary Registration

For years, organizations have had to balance cutting costs with delivering a superior customer experience. With today’s AI innovations, it’s finally possible to have both. The new contact center workforce is made of humans and bots working together, powered by AI. With customer experience automation, AI helps understand and respond to customer needs, provides personalized services, and optimizes overall customer satisfaction.

Since customer behaviors and expectations have changed, traditional contact center platforms can no longer provide an all-in-one solution with the flexibility to meet your needs. Verint Open CCaaS offers a brand-new approach to moving your contact center to the cloud. At this event you’ll learn how Verint and Amazon Web Services (AWS) have partnered up to provide an unparalleled cloud contact center experience, with innovative capabilities such as:

• AI-powered customer experience automation

• Open architecture to easily include your own telephony, CRM, and other applications

• A team of specialized bots working alongside your human employees

As organizations look to move their customer service operations to the cloud, Verint and AWS can provide the most open, scalable, and secure platform. Join us for an engaging event to learn more about how Verint and AWS can help your organization meet its goals with Open CCaaS. Verint has been a leader in the contact center industry for over 20 years, powering customer engagement for some of the world’s most iconic brands. We hope to see you there.

Verint® helps the world’s most iconic brands – including over 85 of the Fortune 100 companies – build enduring customer relationships by connecting work, data, and experiences across the enterprise. The Verint Customer Engagement Cloud Platform draws on the latest advancements in AI and analytics, an open cloud architecture, and The Science of Customer Engagement™ to help customers close the Engagement Capacity Gap™ created when customer expectations for service exceed an organization’s ability to respond. With Verint, organizations can build enduring customer relationships and drive real business results.