FREQUENTLY ASKED QUESTIONS
HOW TO LOGIN TO THE VIRTUAL PLATFORM
You will be automatically logged in on the day of the expo if you use the link provided in the confirmation or reminder email you have received.
If you do not have either email, you will be prompted to login when you try to join a session on the agenda page or enter an exhibitor's virtual room. Once you click login, a new page will open asking for the email address used to register. Enter your email and you will be sent a new confirmation email. Click the link in the email to now be automatically logged in.
HOW TO VIST AN EXHIBITOR BOOTH
Click "EXPO HALL" in the navigation menu at the top of the site. This will take you to the full list of participating exhibitors.
Then click on the logo of the exhibitor you would like to connect with. A new window will pop up with a button to visit that exhibitor's page. Click the "Visit" button and you then will be directed to the exhibitor's page where you can learn more about their products and services, special offers, and download brochures/flyers. When you visit an exhibitor's page during expo hours, you will be brought directly into their interactive booth to meet with them face-to-face and chat.
SYSTEM REQUIREMENTS & TECH SUPPORT
For the best experience, we recommend joining the expo via a computer or laptop with Chrome as your browser.
You can check if your system can use the Bizzabo Virtual Experience with the Quick Tech Check.
If you are experiencing issues with your video or audio, please visit the Attendee Troubleshooting Guide for more info on how to adjust your settings and to learn more about system requirements.
To adjust the camera & microphone permissions for this site in Chrome, follow these steps:
1. Open Chrome
2. At the top right, click the 3 dots, then click Settings.
3. Under "Privacy and security" click Site Settings.
4. Click Camera or Microphone. Turn on or off "Ask before accessing". Review your blocked and allowed sites.
The platform powering this event requires third-party cookie consent in order to display the virtual session video player and additional engagement tools. Click here to learn how to enable third-party cookies.
If you’re still having trouble, please email the PTO Today Virtual Expo team at virtualexpo@ptotoday.com.
SESSION RECORDINGS
All content sessions are available on-demand for registered attendees approximately 30 minutes after the live session concludes. You can access the recordings right from the Agenda page.