San Francisco & San Jose CIO & Customer Experience Private Dinner

Don’t miss the opportunity to join us at the upcoming San Jose & San Francisco CIO & Customer Experience Private Dinner. The event will unite visionary leaders and industry experts to examine the most pressing issues of the information technology contact centers, data, and customer experience.

Customer behaviors and expectations have changed dramatically. Traditional CCaaS platforms claim to provide an all-in-one solution for contact center in the cloud, but these closed systems lack critical functionality to meet today’s needs around integration, automation, customer experience, and self-service. Verint Open CCaaS offers a brand-new approach to moving your contact center to the cloud. At this event you’ll learn how Verint and Amazon Web Services (AWS) have partnered up to provide an unparalleled cloud contact center experience, with innovative capabilities such as:

• AI-powered customer experience automation

• Easily include your own telephony, CRM, and other applications

• Best-of-breed capabilities to orchestrate your workforce and channels for customer engagement

As organizations look to move their customer service operations to the cloud, Verint and Amazon Web Services can provide the most open, scalable, and secure platform. Join us for an engaging event to learn more about how Verint and AWS can help your organization meet its goals with Open CCaaS. Verint has been a leader in the contact center industry for over 20 years, powering customer engagement for some of the word’s most iconic brands. We hope to see you there. The evening includes peer-to-peer networking, a 5 star dining experience, and a fantastic presentation.

The evening includes peer-to-peer networking, a 5 star dining experience, and a fantastic presentation.

See you there! The event is for exclusive VIPs!

Click Here for your Complimentary Registration

Verint® helps the world’s most iconic brands – including over 85 of the Fortune 100 companies – build enduring customer relationships by connecting work, data, and experiences across the enterprise. The Verint Customer Engagement Cloud Platform draws on the latest advancements in AI and analytics, an open cloud architecture, and The Science of Customer Engagement™ to help customers close the Engagement Capacity Gap™ created when customer expectations for service exceed an organization’s ability to respond. With Verint, organizations can build enduring customer relationships and drive real business results.

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s Most Customer-Centric Company, Earth’s Best Employer, and Earth’s Safest Place to Work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon. For more information, visit amazon.com/about and follow @‌AmazonNews.

• Introducing Verint Open CCaaS Platform with CEO Dan Bodner
• Meet Verint's Team of Specialized Bots
• What does it REALLY mean to put CX first? The 5 Essentials of a CX-First Platform