- Engage Customers Where They Are - Which Digital Channels Should Your Utility Use?
- Best Practices in Outage Communications - Using Social Media to Communicate and Engage.
- Social Customer Service - How to Integrate Social Media into Your Existing Customer Service Structure.
- Understanding Cyber Security Threats in Social Media Channels to Minimize Risk to your Utility
- And more!
Invest in the only conference of its kind - just for utility leaders and professionals like you! Register Today!
Power Up Week: Empowering the Future of Utilities
Digital Engagement & Social Media for Utilities 2024
When
Where
About the Event
Feeling overwhelmed by negativity on digital channels and social media? You're not alone! Many utilities struggle with: ✔️ Constant Customer Complaints ✔️ Negative Online Reviews ✔️ Outdated Social Media Presence But there's a better way! The Digital Engagement and Social Media for Utilities Conference can help you: ➡️ Craft a winning social media strategy. ➡️ Build trust and connect with your customers. ➡️ Turn social media into a customer service advantage. ⭐️ Join me and other utility professionals as we learn how to leverage social media for positive outcomes! #SocialMediaMarketing #CustomerEngagement #Utilities #DigitalTransformation Outcome: Feeling empowered to tackle your social media challenges and connect with your customers in a meaningful way!
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Past & Current Speakers Include
More About The Event
The Digital Engagement & Social Media for Utilities Conference is an event that brings together professionals from electric, gas, and water utilities to discuss and explore the latest trends, best practices, and innovations in customer engagement via digital channels and social media.
The conference takes place on May 6-7, 2024, in Fort Lauderdale, Florida. This 2-day event features first-hand case study presentations by utilities, interactive discussions, and networking opportunities to help utility company professionals leverage social media and digital channels to improve customer service, engage more with customers, and increase brand awareness. Attendees learn from industry experts, share their experiences, and connect with like-minded professionals.
The Digital Engagement & Social Media for Utilities conference covers a broad range of topics, including social media strategy development, content creation and curation, social media analytics, crisis management, and customer engagement.
Speakers discuss the latest customer engagement and social media trends and emerging platforms, and how utility companies can incorporate them into their communications, marketing, and branding strategies. In addition to informative sessions, the conference offers opportunities for attendees to network with their peers, connect with vendors and service providers, and explore the latest technologies and tools in the industry.
Attendees meet with industry-leading solution providers and consultancies to learn about the latest products and services that can enable them to improve their customer engagement and social media efforts.
The Digital Engagement & Social Media for Utilities Conference is a must-attend event for anyone working in the utilities industry who wants to stay up-to-date with the latest trends, best practices, and innovations in customer engagement and social media.
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