Join us at a 5 Star Restaurant and Dining Experience
Don't miss the opportunity to join us at our upcoming San Jose Pre-Assembly VIP Private Dinner. The event will unite visionary leaders and industry experts to examine the most pressing issues of the information technology, security, and data protection sector.
The evening includes peer-to-peer networking, a 5 star dining experience, amazing wines and cocktails and a fantastic presentation.
See you there! The event is for exclusive VIPs!
The Role of Humans in an Era of AI-enabled Customer Connections
In today's time-pressed world, self-service rules. So why can some companies create spectacularly successful experiences – while others can't seem to figure it out? Whatever your strategy – voice-first, digital-first, assisted or not – join 8x8's Tim Wittbrod as he shares his experiences of empowering CX teams:
1. Focusing on bridging CX gaps across the organization
2. Leveraging data to inform every step of the customer journey
3. The keys to understanding self-service journeys
4. Why "throwing AI" at a problem fails
Hosted by:
8x8, Inc. is transforming the future of business communications as a leading global software-as-a-service provider of 8x8 XCaaSâ„¢ (Experience Communications as a Serviceâ„¢), an integrated contact center, voice communications, video, chat, and SMS solution built on one global cloud communications platform. 8x8 uniquely eliminates the silos between unified communications as a service (UCaaS) and contact center as a service (CCaaS) to power the communications requirements of all employees globally as they work together to deliver differentiated customer experiences.