Leveraging AI for Superior Customer Engagement: A Blueprint for C-Level Success
Don't miss the opportunity to join us at our upcoming San Jose Pre-Assembly Customer Experience VIP's Private Dinner: The Role of Humans in an Era of AI-enabled Customer Connections.
The evening includes peer-to-peer networking, a 5 star dining experience, amazing wines and cocktails and a fantastic presentation.
The event is for exclusive VIPs!
The Role of Humans in an Era of AI-enabled Customer Connections
In today's time-pressed world, self-service rules. So why can some companies create spectacularly successful experiences – while others can't seem to figure it out? Whatever your strategy – voice-first, digital-first, assisted or not – join 8x8's Tim Wittbrod as he shares his experiences of empowering CX teams:
1. Focusing on bridging CX gaps across the organization
2. Leveraging data to inform every step of the customer journey
3. The keys to understanding self-service journeys
4. Why "throwing AI" at a problem fails
Hosted by:
8x8, Inc. is transforming the future of business communications as a leading global software-as-a-service provider of 8x8 XCaaS™ (Experience Communications as a Service™), an integrated contact center, voice communications, video, chat, and SMS solution built on one global cloud communications platform. 8x8 uniquely eliminates the silos between unified communications as a service (UCaaS) and contact center as a service (CCaaS) to power the communications requirements of all employees globally as they work together to deliver differentiated customer experiences.
Photos From Past VIP Dinners
