Where will the meeting sessions be held?
All of the sessions will be held at the Four Seasons Resort located at 10100 Dream Tree Blvd, Lake Buena Vista, Florida 32836.
What are the registration rates for the User Conference?
Single attendee rates start at $699. See the Rates and Registration page for more details.
Registration includes admission to all keynotes and breakout sessions, plus all User Conference receptions, evening entertainment, and meals.
Is there a group registration rate available?
Yes. Any company registering two or more attendees will receive a group discount of $100 off of each representative's registration; any company registering five or more attendees will receive a group discount of $200 off of each representative’s registration.
Registrations must be submitted at the same time in order to receive the discount.
What is the cancellation and refund policy?
The deadline to cancel a registration is August 15, 2016. All cancellations will be 100% refundable before this date. After August 15, you will be charged 50% of your registration fee as a cancellation penalty.
Does registration include hotel room accommodations?
No. The User Conference registration fee does not include hotel accommodations. We have secured a room block at the Four Seasons Resort Orlando at a discounted rate of $220/night plus tax. See the Venue and Destination page for more information.
I cancelled my User Conference registration. Will my hotel room reservation also be cancelled?
No. Cancelling your User Conference registration will not automatically cancel your hotel reservation. Please contact the hotel directly to cancel your reservation. Your hotel reservation cancellation is subject to the hotel’s cancellation policy.
What is the policy on substitutions?
If you need to make a substitution, contact WKELM16@wolterskluwer.com
What's the dress code for the event?
In most years, Orlando averages a daily maximum temperature for September that's between 88 and 91 degrees Fahrenheit (31 to 33 degrees Celsius). The minimum temperature usually falls between 72 and 74 degrees Fahrenheit (22 to 23 degrees Celsius). Please plan accordingly for outdoor activities.
During the conference, business casual attire is appropriate.
What is the closest airport to the hotel?
The Orlando International Airport (MCO) is located approximately 30 minutes from the hotel (approximately 20 miles).
What transportation is available to/from the hotel?
You can book your own transportation in advance through Mears by clicking here. You can book transfers through the Mears website within 180 days of your transfer. The cost ranges from approximately $25 one way for a shared ride or $100 one way for a private sedan. You can also take a taxi from the airport for about $75 one way.
How much is parking at the hotel?
Valet parking is available at the Four Seasons Resort Orlando for $26 plus tax per night. Self parking is not available.