FAQ
FAQ - SPARK 2025 REGISTRATION
Q: I have questions about registration. Who do I contact?
A: Please email us, the WEX Events Team, at wexlive@wexevents.com.
Q: I need to add my spouse/significant other as a guest. Can I go back into my reservation and do that?
A: Email us at wexlive@wexevents.com to receive a guest registration code for WEX SPARK 2025. A guest pass includes access to the evening activities (Welcome Reception on Monday and the Attendee Party on Tuesday). The fee for a guest pass is $450.
Q: How do I book my hotel room using the registration tool?
A: After you register, you’ll receive an email that confirms your SPARK registration and provides a link for making your hotel reservation. Use the link provided in that email rather than contacting the hotel directly.
FAQ - SPARK 2025 LOGISTICS
Q: Which meals are included in the conference fee?
A: The conference fee provides the following meals for registered attendees: the Welcome Reception on Monday, breakfast, lunch, and the awards ceremony on Tuesday and breakfast, lunch, and closing party reception on Wednesday
Q: Is there a shuttle provided to/from the airport?
A: No, the Manchester Grand Hyatt does not provide a shuttle. Attendees are responsible for arranging and paying for their own transportation to and from San Diego International Airport, approximately 2.2 miles/3.5 kilometers from the Manchester Grand Hyatt.
Q: What is the dress code for SPARK 2025?
A: The dress code for most of SPARK is business casual: slacks, khakis, dresses, skirts, blouses, polo shirts, collared shirts, or blazers. The dress code for Tuesday night’s Awards is semi-formal and cocktail attire (or the best thing in your suitcase!), and the dress code for Wednesday night’s Attendee Party is casual. Temperatures can vary in the hotel, so you may want to bring a jacket or light sweater to sessions.
Q: Is there a mobile app for SPARK 2025?
A: Yes! The mobile app is now available for download. Great information, including session information and logistics, is at your fingertips. The WEX Events mobile app is available for download from Google Play Store or Apple Store.
Q: Can I select the type of hotel room that I’d like to have (king bed, double occupancy, etc.)?
A: You may enter any special requests (accessible bathroom, one bed, two beds, on a higher floor, and so on) for your room within the hotel booking site.
Q: What is the cost per night at the Manchester Grand Hyatt?
A: The WEX SPARK rate at the Manchester Grand Hyatt is $319 per night.
Q: Can I book a hotel room outside of the event dates?
A: Yes. When booking your hotel, dates outside of the event dates are available for selection.
Q: What is the hotel room reservation cutoff date?
A: The hotel room reservation cutoff date is Friday, March 14. After this day, WEX’s room block will not be available and new registrants will be provided a link to book directly with the Manchester Grand Hyatt.
SPARK 2025 SAFETY AND SECURITY
Q: What are the safety and security efforts at SPARK?
A: Safety and security are top priorities at WEX events, and SPARK is no exception. Our Events and Security teams are working with personnel from the City of San Diego and Manchester Grand Hyatt San Diego to ensure that your time at SPARK and in California are safe, secure, enjoyable, and productive. At WEX, we strive to create a collaborative, ego-free environment that celebrates diversity and inclusion in all forms. WEX believes in being part of the community, advocating for positive change, and refraining from building walls around those with whom we may disagree.