Navigating the Event Platform

You can filter the agenda by day and time. Use these filters to conveniently navigate your virtual experience.

To add a session to your personal calendar, click on the session and select the add to calendar button. 

How do I join a session?

On the agenda page, select a session and click the “Join Broadcast” button under the session title. The broadcast will become available two minutes before the scheduled session start time.

How do I move between sessions?

When a session ends, or if you decide to switch to a different breakout session, click the “Back” button to return to the agenda. You can then enter any other in-progress session by clicking the “Join Broadcast” button for that session on the agenda.

The agenda includes a two-minute buffer between each set of sessions, to allow time to navigate to the next session.

Technology Tips

What are the system requirements?

You can check if your system can use the Virtual Experience with our Quick Tech Check.

• Windows 7 and above, running Chrome, Firefox or Edge. Internet Explorer is not supported.
• MacOS 10.9 or later, running Chrome and Firefox. Safari is not supported.
• iPhone 5S or later, running iOS 11 and up.
• Android 4.0 or later, running Chrome.

Please note: Additional devices may successfully connect but are not officially supported.

How can I have the best virtual experience?

• Use a computer with a camera and microphone.
• A mobile app is available for download, but a laptop or desktop is recommended for the best user experience. 
• For best sound, please keep yourself muted except when speaking.
• For the best lighting, FACE a window or lamp. Natural light is best.
• We’ll be able to see your background! Make sure there is no sensitive or personal information or items that you wouldn’t want people to see.

The output device or speaker I want to use isn't showing up. How can I fix this?

First, check the physical connection to your device by either unplugging and reconnecting your physical headphones, or toggling bluetooth on and off.

If you are confident that the output device is connected correctly, check your system preferences to ensure your computer recognizes the device. On a Windows device, click the loudspeaker icon on the bottom right of your screen, and you'll be able to change the output device. On a Mac, visit System Preferences > Sound to choose your output devices.

My devices are connected properly, but I can't hear anything!

If you're confident everything is connected properly, your devices might be being used by another tool or application. Make sure tools like Zoom, Google Hangouts or Go To Meeting have been closed prior to starting the session.

 Zoom tips:

You can select what you see on your Zoom screen. Either the active speaker view or gallery view to view all participants.

Click “View” in the top-right corner, and then select “Speaker” or “Gallery”.

The attendee controls appear at the bottom of your screen.

Mute / Unmute: Mute and unmute your microphone.

Audio Controls (click the ^ arrow next to Mute / Unmute): Allows you to change the microphone and speaker that Zoom is currently using on your computer, leave computer audio, and access the full audio settings.

Start Video / Stop Video: Turns your camera on or off.

Video Controls (click the ^ arrow next to Start Video / Stop Video): Change cameras if you have multiple cameras, select a virtual background (if enabled), or access your full video settings.

Participants: See who's currently in the meeting.

Chat: Access the chat window to chat with other participants.

Share Screen: Start a screen share (if the host allows). You will be able to select the desktop or application you want to share. 

Reactions: Meeting reactions, nonverbal feedback, and Raise Hand allow you to communicate issues or feedback to the host or presenter without disrupting the meeting. These reactions are shown on your video panel and next to your name on the participants panel. 

Leave: Leave the meeting while it continues for the other participants.

Gather.town tips

Some sessions for CPED21 (primarily networking sessions) will utilize the platform Gather.town. 

Gather.town, will provide a unique video game-style experience to collaborate and share with colleagues. Join this platform at any time leading up to and during the convening to mix and mingle with CPED members using this link and orient yourself to Gather.town with this video and "Map" of the CPED21 virtual space 

Slack

CPED Conference attendees can also join the CPED slack workspace to have that instant 1:1 chat. Join the Slack Workspace here.