• Who is invited to Connect 2023?
  
  
  • Mobile Development & DevSecOps Teams!
  • Mobile Security & Pen Testing Teams!
  • NowSecure Customers and Partners!
  • People thinking about becoming a NowSecure Customer or Partner!
  • Or any individual with an interest in mobile apps!
    
    
• What is the purpose of Connect 2023?
  
  
  • NowSecure has been in the mobile application security space for over ten years.  Join our annual event to learn more about mobile AppSec and DevSecOps, and discuss cutting-edge insight in the space. We are excited to get our community together again this fall.
    
    
• Where does Connect 2023 take place and how much does it cost?
  
  
  • Connect 2023 is entirely virtual and entirely FREE!
    
    
• Will recordings be available if I miss them?
   
  • Yes, recordings will be available after the event for registrants.

• How do I register? 

  • You can register for a ticket here. Follow the prompts and complete your registration details. Please provide the correct email address to receive relevant notifications. Once approved, we will send you a confirmation email with your ticket attached.

• What happens after I register?

  • After completing registration, you should receive an email confirmation. If you do not receive it within 5 minutes, check your spam folder. If you still have not received it, please email us at connect@nowsecure.com. Make sure to save this confirmation for future reference.

• How can I change my registration details?

  • When you first registered, you should have been prompted to complete registration details. If you would like to edit these details, including your organization, title, or interests, you can click here or scroll down to the “Registration Details” section of your confirmation email. There, you can click “Manage Registration Details” which will take you to a new ticket window. There, click “Edit Details” and you will be able to edit your details.

• How do I log in to the event platform?
  
  

  • You’ll know if you are logged into Bizzabo if you see a little icon in the top right. The platform will also prompt you to login in order to view sessions, network, and more!

  • To log in, you will need your email address that you registered with. If you log in only with your email (left hand side), you will receive an email with a magic link that automatically logs you in.

  • Otherwise, if you have your ticket number handy, you can type it in (right hand side), and you’ll be logged in directly. You can find your ticket number from your confirmation email.

•  I’ve registered, received my email confirmation, and am logged into Bizzabo. Now what? 

  • Great! We’re excited to welcome you to NowSecure Connect 2023! We’ll be sending email notifications for relevant details and updates, so keep an eye out!

Similar to an in-person event, you can choose what session you’d like to attend and when! Check out the program and start curating a list of your preferred sessions.

• How do I search for and save sessions I’m interested in?

  • You can search for sessions by title, by speaker, by day and time, and by tag (track name and session type). Save sessions you’re interested in by clicking the star next to the session name. Your saved sessions will appear in “My Interests”. You can also add sessions to your calendar so you don’t miss it!
    
    

• How do I know what time sessions are live if I am tuning in from a different timezone?

  • If you are joining us from a different timezone, no need to pull out a world clock! Next to the event timezone (Eastern Standard Time), you will see "Your local time" and the time the session will begin in your local timezone. The example below shows the event timezone (10:25 AM - 11:25 AM EST), and then the user's local timezone (1:25 PM - 2:25 PM Your local time).

• How can I join a session?

  • During the event, live sessions will appear at the top in a “Live Now” banner. You can join sessions by clicking the “Join Now” button on the banner. 

  • Or, you can navigate to the session stage by clicking on the session title. In the top left hand corner, there will be a “Join Broadcast” button.

  • After a session has ended, if available, the recording should appear by the end of the day. You can watch the recording by clicking “Watch Recording” for the session you would like to view.

• How can I chat and ask questions in a session?

  • Most sessions will include a time for Q&A at the end. To ask a question, you can post in the Q&A section. You can use the chat area to engage with your fellow attendees.

• I loved a specific session! How can I provide some feedback?

  • We’re glad you enjoyed a session! You can rate sessions and provide feedback by clicking on the session title. From there, click on “Rate Session” and give it some love. You can provide further feedback as well. 

From the Bizzabo Attendee Troubleshooting Guide.

• You can check if your system can use the Bizzabo Virtual Experience with this Quick Tech Check.

• What are the system requirements to join a session?

  • Windows 7 and above, running Chrome, Firefox or Edge. Internet Explorer is not supported

  • MacOS 10.9 or later, running Chrome and Firefox. Safari not supported

  • iPhone 5S or later, running iOS 11 and up

  • Android 4.0 or later, running Chrome

  • A good internet connection. We also suggest closing additional tabs if you are experiencing delays, as this will free up memory space on your computer. 

  • Please note, additional devices may successfully connect, but are not officially supported.
    
    

• The sound is coming out of a different device than I want - what can I do?

  • To toggle between multiple outputs connected to your device (e.g. internal speakers, headphones and AirPlay), click the gear icon on the top right of the live-streamed Bizzabo Interact session. You will then be able to select which output and input devices should be used.
    
    

• The output device I want to use isn't showing up - how can I fix this?

  • First, check the physical connection to your device, by either unplugging and re-connecting your physical headphones, or toggling bluetooth on and off. 

  • If you are confident that the output device is connected correctly, check your system preferences to ensure your computer recognizes the device. On a Windows device, click the loudspeaker icon on the bottom right of your screen, and you'll be able to change output device. On a Mac, visit System Preferences > Sound to choose your output devices.
    
    

• My devices are connected properly, but I can't hear anything!

  • If you're confident everything is connected properly, your devices might be being used by another tool or application. Make sure tools like Zoom, Google Hangouts, Go To Meeting etc. have been closed prior to starting the session.
    
    

• I'm still experiencing issues - any final steps?

  • If you're still having issues, first send in your support logs by hitting the gear icon in the top right of the Bizzabo Interact session, then "submit support logs" on the bottom left. Next try restarting your computer and trying again.