Social Media for Utilities

About the Event

How does recent news about Facebook and other social platforms impact your social media strategy? Benchmark with Other Utilities Here! This two-day in-person event connects utility professionals with the knowledge, experience, and connections to improve your social media strategy, policy, governance and practical use. Attend the 14th event on this topic to learn actionable advice on how to optimize your current social media channels to support your utility’s business goals with minimal time and resources. You will meet industry game changers here. Register today. Topics Include: • Engage customers where they are - Which Social Channels Should Your Utility Use? • Best Practices in Outage Communications - Using Social Media to Communicate and Engage • Social Customer Service - How to Integrate Social Media into Your Existing Customer Service Structure • Understanding Cyber Security Threats in Social Media Channels to Minimize Risk to your Utility