Table of contents: 

1. Accessing the event

   1. How do I access the virtual event? 

2. What to expect

   1. What can I expect from this virtual event?

   2.  I’m registered for the conference. What should I do next?

3. Technology Tips 

   1.  What are the system requirements?

   2. How can I have the best virtual experience?

   3. The output device or speaker I want to use isn't showing up. How can I fix this?

   4. My devices are connected properly, but I can't hear anything!

   5. Zoom tips

   6. I'm still experiencing issues. Any final steps?

4. Navigating the Conference 

   1. How do I join a session?

   2. What is the community and how do I access it?

1. Accessing the virtual event

How do I access the virtual event? 

Log-in to the virtual event site using your email address and a unique ticket number. Your ticket number details will be sent from MLFTCevents@asu.edu to the email address utilized at registration. To access the event, navigate to the Agenda, click the "Login Button" and enter your ticket details.

2. What to expect

What can I expect from this virtual event?

We encourage you to engage fully during the event by asking questions, offering ideas and networking with other attendees. 

 I’m registered for the Event. What should I do next?

1. Once you receive an email from MLFTCevents@asu.edu inviting you to join the event site, use your ticket number and email address to gain access to the conference content. Please check your spam/junk folder if you do not see the confirmation email,

2. Be ready to maximize your experience! We’ve included a few helpful tips, including how to:

• Participate in the Virtual Community (more details below)

• Check your technology (more details below)

Explore the agenda and filter by your selected topic strand to view sessions tailored to you. Click on a session to add it to your personal calendar. 

3. Technology tips

What are the system requirements?

You can check if your system can use the Next Education Workforce Virtual Experience with our Quick Tech Check.

• Windows 7 and above, running Chrome, Firefox or Edge. Internet Explorer is not supported.

• MacOS 10.9 or later, running Chrome and Firefox. Safari not supported.

• iPhone 5S or later, running iOS 11 and up.

• Android 4.0 or later, running Chrome.

Please note: Additional devices may successfully connect, but are not officially supported.

How can I have the best virtual experience?

• Use a computer with a camera and microphone.

• A mobile app is available for download, but a laptop or desktop is recommended for the best user experience. 

• For best sound, plan to record your video in a quiet room (be aware of air conditioning noise, pets, kids, etc).

• For the best lighting, FACE a window or lamp. Natural light is best.

• We’ll be able to see your background! Make sure there is no sensitive or personal information or items that you wouldn’t want people to see.

The output device or speaker I want to use isn't showing up. How can I fix this?

First, check the physical connection to your device by either unplugging and reconnecting your physical headphones, or toggling bluetooth on and off.

If you are confident that the output device is connected correctly, check your system preferences to ensure your computer recognizes the device. On a Windows device, click the loudspeaker  icon on the bottom right of your screen, and you'll be able to change output device. On a Mac, visit System Preferences > Sound to choose your output devices.

 My devices are connected properly, but I can't hear anything!

If you're confident everything is connected properly, your devices might be being used by another tool or application. Make sure tools like Zoom, Google Hangouts or Go To Meeting have been closed prior to starting the session.make su

 Zoom tips:

You can select what you see on your Zoom screen. Either the active speaker view or gallery view to view all participants.

Click “View” in the top-right corner, and then select “Speaker” or “Gallery”.

The attendee controls appear at the bottom of your screen.

Mute / Unmute: Mute and unmute your microphone.

Audio Controls (click the ^ arrow next to Mute / Unmute): Allows you to change the microphone and speaker that Zoom is currently using on your computer, leave computer audio, and access the full audio settings.

Start Video / Stop Video: Turns your camera on or off.

Video Controls (click the ^ arrow next to Start Video / Stop Video): Change cameras if you have multiple cameras, select a virtual background (if enabled), or access your full video settings.

Participants: See who's currently in the meeting.

Chat: Access the chat window to chat with other participants.

Share Screen: Start a screen share (if the host allows). You will be able to select the desktop or application you want to share. 

Reactions: Meeting reactions, nonverbal feedback, and Raise Hand allow you to communicate issues or feedback to the host or presenter without disrupting the meeting. These reactions are shown on your video panel and next to your name on the participants panel. 

Leave: Leave the meeting while it continues for the other participants.

I'm still experiencing issues. Any final steps?

1. Try restarting your computer and trying again. 
2. Lastly, our team at the Mary Lou Fulton Teachers College can assist you. Please reach out to MLFTCEvents@asu.edu if you need further technology assistance. 

4. Navigating the Conference

How do I join a session?

1. On the agenda page, select a session and click the “Join Broadcast” button under the session title. The broadcast will become available two minutes before the scheduled session start time.
2. If you access the event site without using the “magic link”, you may be prompted to log in to join the session.
3. Once you click “Login” a new page will open asking for the email address used to register your ticket.

How do I move between sessions?

When a session ends, or if you decide to switch to a different breakout session, click the “Back” button to return to the agenda. You can then enter any other in-progress session by clicking the “Join Broadcast” button for that session on the agenda

The agenda includes a two-minute buffer between each set of sessions, to allow time to navigate to the next session. 

Keep in mind: You can minimize the live session bar at the top of your screen.

What is the community and how do I access it?

The community is a virtual space where you can search conference attendees by name, company or job title. You can star attendees you wish to save, or see who has viewed your profile. You can also directly message other attendees by selecting the "Send Message" button. To access the community, click "Community" in the navigation bar. 

To edit your community profile, click the person icon on the top right corner. From the dropdown click, “Edit Profile”.

Now that you are in editing mode, you can control how your name is displayed, upload a picture, company description, etc. Once the information has been added, click “Save Changes”.